Privacy Policy

1. Who We Are

Crimson Digital Ltd (“Crimson Digital”, “we”, “us”, “our”) is a digital marketing and software development agency registered in England and Wales.

Registered address: 66 Paul Street, London, EC2A 4NA
Company Registration Number: 17232034

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@crimson-digital.com.

2. What Information We Collect

We collect information you provide directly to us through our proposal form, including:

• Your email address or phone number
• Your business website URL (if provided)
• The services you are interested in
• Your budget range
• Any additional information you voluntarily share

Note: We currently use only essential cookies on this website. We do not use Google Analytics or Meta Pixel at this time. When these tools are introduced in future, this policy will be updated accordingly and a cookie consent mechanism will be implemented.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and send you a tailored proposal
• Contact you via email or phone to discuss your requirements
• Improve and maintain our website
• Comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Legitimate interests — to respond to enquiries and provide our services.
• Legal obligation — where we are required to process data by law.

5. How Long We Keep Your Data

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy. Enquiry data is typically retained for up to 24 months. You can request deletion of your data at any time by contacting us at info@crimson-digital.com.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data submitted through our website is transmitted securely.

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, and will inform any affected individuals without undue delay.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes acceptance of the revised policy.

9. Contact Us

For any privacy-related questions or requests, please reach us at the address below.